DigitAll Learning Lunch | Digital inclusion in practice - Beego
How human guidance accelerates digital adoption
DigitAll Learning Lunch
Join us for an online, interactive and insightful lunch session with Frederick Scraeyen from Beego.
How do you ensure that digitization not only sounds good on paper but is actually used in practice?
In this webinar, Beego shares practical experience regarding digital inclusion and adoption in various contexts. Using case studies involving customers, employees, citizens, and private individuals, we demonstrate how human guidance helps lower digital barriers and sustainably bring more people on board: from basic skills to supporting companies in the rollout of AI agents.
What you can expect:
- Inspiration for organizations working on accessible service delivery, inclusive digitization, and higher adoption of digital tools
- Concrete examples of what works, why it works, and what impact it delivers
- Interesting use cases of collaborations within different sectors
The use-cases you'll learn from?
Colruyt | For customers
How accessible, human guidance helps customers discover and trust digital tools like the Xtra app — increasing both adoption and confidence in digital services.
Katoennatie | For employees
Hands-on AI adoption in the workplace via Microsoft 365 tools like Copilot and Power Automate — turning technology from an abstraction into something immediately useful on the job.
City of Antwerp | For citizens
In-person guidance on digital public services for citizens who would otherwise struggle to find their way independently — digital inclusion made concrete in the field.
Beego B2C membership | For individuals
Accessible at-home digital support on a subscription basis — not a one-off intervention, but a trusted, ongoing service that meets the growing need for personal digital guidance.
This webinar is in English.
Our speakers for the webinar
Beego
Frederick Scraeyen
Frederick Scraeyen is the founder and CEO of Beego, a Belgian scale-up that helps people and organizations actually use digital applications in practice. With a human-centered approach, Beego focuses on digital inclusion and digital adoption through trained students who guide citizens, customers, employees, and private individuals with concrete digital questions and barriers.
DigitAll
Ali Chari
Ali Chari is passionate about social innovation and connecting with and making connections between people to amplify their impact. A passion he can fully put into practice in his role as Community lead at DigitAll, the organizer of this event. He will put forward the context of digital inclusion in Belgium and moderate the webinar.
How to join the webinar?
- Register to the event through this event page
- You will receive a registration email
- Ali, our Community Lead, keep a close eye on the subscriptions and will add you to a Teams link where the webinar will take place
For educational purposes and to keep a record of all our amazing speakers and experts, we always record our webinars online. If you prefer not to be seen in one, you can always choose to turn your camera off. (Even if we prefer to see the faces of the people who are joining us! 😊)
If you have any issues with registration, please reach out to ali.chari@digitall.be, he'll gladly help you!